topic Re: Can't get to a specific site on EE broadband but can on 4G? in Archived Posts

Can't get to a specific site on EE broadband but can on 4G?

angusjamieson — Tue, 17 Aug 2021 11:09:41 GMT

I can't get to this site today ( I used to be able to) https://community.ibm.com/community/user/home using my EE broadband .

I can if I use 4G or another provider though. What might be the issue?

Or if you google - ibm user communities - and select IBM Community: Home - that is the problem site.

Thanks

Angus

Re: Can't get to a specific site on EE broadband but can on 4G?

Mustrum — Tue, 17 Aug 2021 12:03:34 GMT

It works OK for me.

Have you tried changing the DNS in the router?

Re: Can't get to a specific site on EE broadband but can on 4G?

EssexBoyEE — Tue, 17 Aug 2021 12:43:35 GMT

Doesn't work for me on EE 4/5G Router

500 Internal Server Error

An internal server error occured.

Works on Vodafone, then once loaded works on EE 4/5G again after it's been loaded by Vodafone.

Trying clearing Cookies and Cache on the Browser and try again on your Broadband, or try a different Browser.

Re: Can't get to a specific site on EE broadband but can on 4G?

angusjamieson — Tue, 17 Aug 2021 12:57:35 GMT

Hi @EssexBoyEE - Might you rety the site on your EE broadband now please? The site has now started to respond to me so not sure what has changed. (It was not for over 36 hours btw)

I did check my routers DNS and the settings are as they came, so I didn't medle with them.

Angus

Re: Can't get to a specific site on EE broadband but can on 4G?

EssexBoyEE — Tue, 17 Aug 2021 13:04:37 GMT

@angusjamieson I don't have EE Broadband, only EE SIM in a Router so I can't test that side.

As said it didn't work via EE Mobile but now does after loading the Page with another Provider (Vodafone)

I'm fairly sure it's an issue with the Site or some of its Pages and or their Cookie settings.

Re: Can't get to a specific site on EE broadband but can on 4G?

angusjamieson — Tue, 17 Aug 2021 13:10:31 GMT

Thanks @EssexBoyEE - I now understand you are on EE 4G.

All devices at home and private browsers failed to get to site.
Any device that was flipped off EE worked just fine.
Since raising this post it is now all working magically, so "I" am happy.

Thxs for your help again.

Re: Can't get to a specific site on EE broadband but can on 4G?

Schockwave — Tue, 17 Aug 2021 14:54:57 GMT

@angusjamieson , I just tried that link and found it worked with 4G but not with Broadband, so hope it is working ok for you.

Re: Can't get to a specific site on EE broadband but can on 4G?

XRaySpeX — Tue, 17 Aug 2021 14:56:47 GMT

OK here on EE BB.