topic Re: Do i need an engineer visit in Archived Posts

Do i need an engineer visit

An31 — Mon, 16 Aug 2021 15:32:08 GMT

I have a engineer coming tomorrow to install my fiber but I'm not sure I need one as I all ready have fiber through ee and only upgraded

Re: Do i need an engineer visit

XRaySpeX — Mon, 16 Aug 2021 15:40:11 GMT

Normally you would not need an engineer unless you were upgrading from FTTC to FTTP. What EE fibre products are you moving between?

Re: Do i need an engineer visit

An31 — Mon, 16 Aug 2021 15:47:56 GMT

I'm currently on fibre plus moving to fibre 100

Re: Do i need an engineer visit

XRaySpeX — Mon, 16 Aug 2021 16:22:03 GMT

Is Fibre Max 100 being delivered as G.Fast or FTTP? Is a FTTP ONT being installed at your home? If so an eng will be needed.

Re: Do i need an engineer visit

An31 — Mon, 16 Aug 2021 16:05:20 GMT

All the plan says is it fibre max 100

Re: Do i need an engineer visit

pip11 — Mon, 16 Aug 2021 21:37:58 GMT

Well fibre max can be delivered in two ways, either by FTTC or FTTP. If via FTTP an engineer will be needed.

Get back and let us know what happens,

Re: Do i need an engineer visit

Mustrum — Mon, 16 Aug 2021 21:43:01 GMT

@An31 If you were to enter your phone number into the BTW DSL Checker it would show if G Fast or FTTP were available and would know what the engineer would be doing.

Re: Do i need an engineer visit

XRaySpeX — Mon, 16 Aug 2021 23:07:21 GMT

@pip11 wrote:

Well fibre max can be delivered in two ways, either by ~~FTTC~~ G.Fast or FTTP. If via FTTP an engineer will be needed.

Re: Do i need an engineer visit

pip11 — Mon, 16 Aug 2021 23:43:27 GMT

@XRaySpeX You should have corrected my post as well as I stated (incorrectly) FTTC as well.😂

On a slight technacality though. How is G.Fast delivered to the cabinet? Is that not by FTTC?🤣

Re: Do i need an engineer visit

XRaySpeX — Mon, 16 Aug 2021 23:49:11 GMT

@pip11 : Eh? I did & I don't!

Re: Do i need an engineer visit

pip11 — Tue, 17 Aug 2021 00:19:23 GMT

Sorry I got confused between discussions on different forums. G.Fast is still classed as an FTTC product by Openreach quite rightly IMHO, the delvery from the cabinet is by another method.

So, there is Fibre To The Cabinet (FTTC} then G.Fast is utilised (via a side pod) to deliver (via G.Fast tech) faster speeds (up to 300mbps) to those within 350 metres (line length) of the cabinet.

Ergo it is still an FTTC product. No FTTC no G.Fast.