https://community.ee.co.uk/t5/Archived-Posts/Smart-Hub-dropping-network/m-p/1068956#M266069 <P>I’ve recently started using my EE smart hub and, to get Wi-Fi coverage in my home, I’ve disabled it’s Wi-Fi and connected a set of BT Whole Home Discs. This setup was quite reliable with my previous router but the network appears to drop out very regularly now but, and here’s the odd part, the router doesn’t seem to indicate any problem and does in fact remain connected to the internet throughout. I think the routers Wi-Fi continues working, but it seems to reset all its Ethernet ports, disconnecting everything (including the whole home Wi-Fi) and recover again a minute or two later.&nbsp;<BR /><BR /></P><P>Anyone else using a smart hub with whole home discs that also had this problem?</P> Mon, 09 Aug 2021 22:10:07 GMT Thomm 2021-08-09T22:10:07Z https://community.ee.co.uk/t5/Archived-Posts/Smart-Hub-dropping-network/m-p/1068956#M266069 <P>I’ve recently started using my EE smart hub and, to get Wi-Fi coverage in my home, I’ve disabled it’s Wi-Fi and connected a set of BT Whole Home Discs. This setup was quite reliable with my previous router but the network appears to drop out very regularly now but, and here’s the odd part, the router doesn’t seem to indicate any problem and does in fact remain connected to the internet throughout. I think the routers Wi-Fi continues working, but it seems to reset all its Ethernet ports, disconnecting everything (including the whole home Wi-Fi) and recover again a minute or two later.&nbsp;<BR /><BR /></P><P>Anyone else using a smart hub with whole home discs that also had this problem?</P> Mon, 09 Aug 2021 22:10:07 GMT https://community.ee.co.uk/t5/Archived-Posts/Smart-Hub-dropping-network/m-p/1068956#M266069 Thomm 2021-08-09T22:10:07Z https://community.ee.co.uk/t5/Archived-Posts/Smart-Hub-dropping-network/m-p/1068996#M266070 <P>Morning <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2029780">@Thomm</a></P> <P>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>&nbsp;</P> <P>I would suggest <A href="https://ee.co.uk/contact-ee" target="_blank">getting in touch with our Broadband Tech team,</A> they will be able to run through some troubleshooting with you.&nbsp;</P> <P>&nbsp;</P> <P>Let me know how you get on <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Leanne.</P> Tue, 10 Aug 2021 07:22:01 GMT https://community.ee.co.uk/t5/Archived-Posts/Smart-Hub-dropping-network/m-p/1068996#M266070 Leanne_T 2021-08-10T07:22:01Z