https://community.ee.co.uk/t5/Archived-Posts/Changed-internet-provider/m-p/1067422#M265862 <P>Look in your MyEE for BB under "View Plan". It should say something like "Closed" or "Ceased", anything but "Active".</P> Tue, 03 Aug 2021 02:11:01 GMT XRaySpeX 2021-08-03T02:11:01Z https://community.ee.co.uk/t5/Archived-Posts/Changed-internet-provider/m-p/1067419#M265859 <P>I've changed my internet provider will they tell ee . As I'm still being charged and I was under the impression the new provider does it all</P> Tue, 03 Aug 2021 01:39:43 GMT https://community.ee.co.uk/t5/Archived-Posts/Changed-internet-provider/m-p/1067419#M265859 Dorothy2019 2021-08-03T01:39:43Z https://community.ee.co.uk/t5/Archived-Posts/Changed-internet-provider/m-p/1067420#M265860 <P>As long as your new ISP is not Virgin Media Openreach will tell EE. Otherwise you'll have to cancel with them yourself.</P> Tue, 03 Aug 2021 01:52:32 GMT https://community.ee.co.uk/t5/Archived-Posts/Changed-internet-provider/m-p/1067420#M265860 XRaySpeX 2021-08-03T01:52:32Z https://community.ee.co.uk/t5/Archived-Posts/Changed-internet-provider/m-p/1067421#M265861 <P>How do I no its cancelled . The new internet is live but I've just been billed by EE</P> Tue, 03 Aug 2021 01:55:40 GMT https://community.ee.co.uk/t5/Archived-Posts/Changed-internet-provider/m-p/1067421#M265861 Dorothy2019 2021-08-03T01:55:40Z https://community.ee.co.uk/t5/Archived-Posts/Changed-internet-provider/m-p/1067422#M265862 <P>Look in your MyEE for BB under "View Plan". It should say something like "Closed" or "Ceased", anything but "Active".</P> Tue, 03 Aug 2021 02:11:01 GMT https://community.ee.co.uk/t5/Archived-Posts/Changed-internet-provider/m-p/1067422#M265862 XRaySpeX 2021-08-03T02:11:01Z