topic Re: EE Broadband slower when plugged into the master socket in Archived Posts

EE Broadband slower when plugged into the master socket

Profile closed — Sat, 24 Jul 2021 21:39:44 GMT

Hi there, I recently moved house. When I was temporarily setting my networking stuff up I decided to use the extension in my living room. After moving stuff etc I plugged my stuff into the master socket...the speed has dropped?

I assume it will go back up but I was just wondering if this was normal?

Thanks all

Re: EE Broadband slower when plugged into the master socket

XRaySpeX — Sat, 24 Jul 2021 23:08:09 GMT

No it's not normal in a correctly wired home. Post your full router stats from each socket.

Re: EE Broadband slower when plugged into the master socket

Profile closed — Sun, 25 Jul 2021 00:37:32 GMT

This is from the extension socket

Uptime 11 hours 17 minutes

	Upstream	Downstream
Current Rate (kbps)	11887	79998
Max Rate (kbps)	11887	82559
SNR Margin (dB)	6.1	5.4
Line Attenuation (dB)	29.5	14.5
Errors (pkts)	1866	12925

This is from the master socket

uptime 23 hours 27 minutes

	Upstream	Downstream
Current Rate (kbps)	11223	60386
Max Rate (kbps)	11223	61835
SNR Margin (dB)	6.1	4.2
Line Attenuation (dB)	33.6	14.7
Errors (pkts)	148	21

Re: EE Broadband slower when plugged into the master socket

XRaySpeX — Sun, 25 Jul 2021 01:49:58 GMT

That shouldn't be. Do you know how the extension is connected to the master? Are you sure the extension is really a slave? Can you post pix of them with faceplates removed?

Re: EE Broadband slower when plugged into the master socket

Profile closed — Sun, 25 Jul 2021 01:53:02 GMT

Pictures don't seem to work. They show a blue exclamation mark

Re: EE Broadband slower when plugged into the master socket

XRaySpeX — Sun, 25 Jul 2021 02:11:15 GMT

They are awaiting approval. Post them again & I will do so.

Re: EE Broadband slower when plugged into the master socket

Profile closed — Sun, 25 Jul 2021 10:25:32 GMT

There are no face plates per-say. There is a master socket in the hallway that my equipment is currently connected to. On the other side of that wall is that second socket with the extension from the third picture connected to that.

Pretty odd setup to be honest.

Re: EE Broadband slower when plugged into the master socket

XRaySpeX — Sun, 25 Jul 2021 17:50:40 GMT

Middle pic: Can you undo the screws to reveal the box behind?
L pic is a OR NTE5C Mk4 Master socket. Going by Linebox NTE5C User instructions please reveal the back plate (2nd or 3rd pic) & back of filtered front cover (last pic on L).

Re: EE Broadband slower when plugged into the master socket

Profile closed — Sun, 25 Jul 2021 19:40:58 GMT

Well I found the problem...the wiring is an absolute joke. Openreach's wire coming from outside doesn't reach the socket properly so the wires had to be extended using splicer joins. There were joins upon joins to the socket. Hence the drop in speed....

Re: EE Broadband slower when plugged into the master socket

XRaySpeX — Sun, 25 Jul 2021 19:44:44 GMT

Well done!