https://community.ee.co.uk/t5/Archived-Posts/Where-do-I-find-my-service-access-ID/m-p/1064053#M265564 <P>Customer Services. 0800 079 8586 option 3.</P> Wed, 14 Jul 2021 17:20:51 GMT pip11 2021-07-14T17:20:51Z https://community.ee.co.uk/t5/Archived-Posts/Where-do-I-find-my-service-access-ID/m-p/1063996#M265559 <P>I want to run a BT diagnostic check as my speed is supposed to average 35mbs, but I average 18. Where do I find this please?</P> Wed, 14 Jul 2021 10:42:26 GMT https://community.ee.co.uk/t5/Archived-Posts/Where-do-I-find-my-service-access-ID/m-p/1063996#M265559 Jarvi 2021-07-14T10:42:26Z https://community.ee.co.uk/t5/Archived-Posts/Where-do-I-find-my-service-access-ID/m-p/1064000#M265560 <P>Ring C/S and ask.</P> Wed, 14 Jul 2021 10:59:08 GMT https://community.ee.co.uk/t5/Archived-Posts/Where-do-I-find-my-service-access-ID/m-p/1064000#M265560 pip11 2021-07-14T10:59:08Z https://community.ee.co.uk/t5/Archived-Posts/Where-do-I-find-my-service-access-ID/m-p/1064036#M265561 <P>Who is C/S?</P> Wed, 14 Jul 2021 15:57:50 GMT https://community.ee.co.uk/t5/Archived-Posts/Where-do-I-find-my-service-access-ID/m-p/1064036#M265561 Jarvi 2021-07-14T15:57:50Z https://community.ee.co.uk/t5/Archived-Posts/Where-do-I-find-my-service-access-ID/m-p/1064053#M265564 <P>Customer Services. 0800 079 8586 option 3.</P> Wed, 14 Jul 2021 17:20:51 GMT https://community.ee.co.uk/t5/Archived-Posts/Where-do-I-find-my-service-access-ID/m-p/1064053#M265564 pip11 2021-07-14T17:20:51Z https://community.ee.co.uk/t5/Archived-Posts/Where-do-I-find-my-service-access-ID/m-p/1064175#M265565 <P>As well as your&nbsp;Access Line ID (ALID) ask CS for your&nbsp;<FONT face="inherit" color="#3e3e3e">Broadband </FONT><FONT color="#3e3e3e">Service</FONT><FONT face="inherit" color="#3e3e3e">&nbsp;ID (BBEU). You might find you need it for the BT Speedtester's Diagnostics.</FONT></P> Thu, 15 Jul 2021 13:57:10 GMT https://community.ee.co.uk/t5/Archived-Posts/Where-do-I-find-my-service-access-ID/m-p/1064175#M265565 XRaySpeX 2021-07-15T13:57:10Z