topic Re: Internet Box has started flashing aqua in Archived Posts

Internet Box has started flashing aqua

LouiseM1618 — Mon, 05 Jul 2021 20:16:09 GMT

My Internet box has started flashing aqua and I have reset it twice already and its still flashing

Re: Internet Box has started flashing aqua

XRaySpeX — Mon, 05 Jul 2021 20:23:20 GMT

Welcome to EE's Home Broadband Forum.

Have you just joined EE BB or were you already with EE BB? How long has this been happening?

What does it say after you log into the router:

For a BrightBox: in the Internet section on the initial Status page or
For a Smart Hub: on the Advanced Settings / Broadband / Internet page?

Obscure your names & any numbers in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.

Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?

Re: Internet Box has started flashing aqua

LouiseM1618 — Mon, 05 Jul 2021 20:29:02 GMT

It started flashing about 9pm and I have reset 4 times and done a factory reset on it still flashing aqua

Re: Internet Box has started flashing aqua

pip11 — Tue, 06 Jul 2021 01:23:05 GMT

Can you post the information requested?

Also try a quiet line test on 17070 option 2, best with corded phone. You may get a dull backgrond noise with a cordless.