topic Broadband in Archived Posts

Broadband

Kade246 — Sun, 04 Jul 2021 18:19:01 GMT

I have just moved house and I am carrying on with EE broadband. My new house previous had internet connection. I have been told it will take 2weeks until I can get internet. Does this sound right? Not ideal for us home workers!

Re: Broadband

XRaySpeX — Sun, 04 Jul 2021 18:22:05 GMT

Yes, that's quite normal.

Re: Broadband

Mustrum — Sun, 04 Jul 2021 19:05:27 GMT

If the previous occupant's have only just ceased their broadband, or they used a cable supplier such as Virgin Media and so on, are all reasons why it takes 10 working days to get new broadband up and working.

Re: Broadband

XRaySpeX — Sun, 04 Jul 2021 20:03:39 GMT

When EE erroneously ceased my own BB it still took them exactly 2 weeks to get it back to what it was. Most of the time is down to scheduling OR to make the connection.

Re: Broadband

XRaySpeX — Sun, 04 Jul 2021 20:06:57 GMT

What EE BB package are you going for?

What does BT Wholesale Broadband Availability Checker's Address Checker estimate for your new addy? Post just the whole table and the line above it, blanking out your addy.