topic Forgotten Hub manager password in Archived Posts

Forgotten Hub manager password

Margles84 — Wed, 30 Jun 2021 16:54:25 GMT

Hi, I cannot access my hub manager as I had previously reset the password and now can’t access it, it keeps telling me the password I’ve entered is incorrect. Is there a way to reset this?

Re: Forgotten Hub manager password

Mustrum — Wed, 30 Jun 2021 19:06:31 GMT

You would be best calling CS, who could verify which router you have and that yiu are the account holder.

Sorry to say, but you would not be the first to try and find out such information without proper authorisation, image if as a parent you set up restrictions on your router to stop kids access at certain times, and they work out a way around them - as an example..

Re: Forgotten Hub manager password

XRaySpeX — Wed, 30 Jun 2021 21:10:08 GMT

Which router is it?

Yes, for an EE SH do a factory reset by pushing a pin in the Reset hole for about 10 secs. Then the admin password can be found on the bottom of the slider label on the back of the router.