topic Re: Full Fibre 900 (New Installation) in Archived Posts

Full Fibre 900 (New Installation)

TheKidder30 — Tue, 02 Feb 2021 16:53:15 GMT

Hi All

Hopefully someone can help, before i have to contact the EE

i have just had the 900 installed today & currently get no where near 400 never mind 900, upload is great thou! (70-100ish)

i have try both the New EE (White one) & my own TP-Link Decos, both giving the same results roughy..

so my question is (if any one is aware), is there a settling in period for the speeds to settle. the Openreach guy today said it would be up & running at full speed within the hour. but it hasn't gone any faster all day.

thanks in advance..

Re: Full Fibre 900 (New Installation)

XRaySpeX — Tue, 02 Feb 2021 16:59:58 GMT

Sorry, can't for FTTP.

Re: Full Fibre 900 (New Installation)

Mustrum — Tue, 02 Feb 2021 17:03:55 GMT

If you search on here it seems you are not the only one with the same issue, seems the EE router may need an uograde. Similas problems were found on the BT forum, but it seems they have an upgrade.

Re: Full Fibre 900 (New Installation)

XRaySpeX — Tue, 02 Feb 2021 17:10:41 GMT

A related issue, but on the Up side, is discussed in Upload speed problem on Full Fiber Max 900

Re: Full Fibre 900 (New Installation)

TheKidder30 — Tue, 02 Feb 2021 17:15:13 GMT

thanks all

i noticed the BT issue, but does relate to Upload.

With me trying my own equipment also, leads me to think its a EE/Openreach issue & not equipment issue.

Re: Full Fibre 900 (New Installation)

pip11 — Tue, 02 Feb 2021 17:23:07 GMT

Have you tried a direct PC/Laptop PPPoE connection to the ONT? This will rule out any router problem.

Re: Full Fibre 900 (New Installation)

CheshireJohn — Wed, 30 Jun 2021 06:37:25 GMT

I take it that you got this sorted?

I had a similar problem, basically I believe they had set the profile wrong on the account.....not that they would admit it.