topic Re: Cancelling broadband in Archived Posts

Cancelling broadband

Becs2 — Fri, 18 Jun 2021 05:43:51 GMT

Hi everyone

please could you tell me how I cancel my broadband? I have found a couple of numbers and they result in being on hold for hours. Is there a way I could do this online?

thanks

Re: Cancelling broadband

Mustrum — Fri, 18 Jun 2021 06:49:37 GMT

Hi, you should try 0800 079 8586 option 3 during their office hours - 8 till 8 I think.

Re: Cancelling broadband

XRaySpeX — Fri, 18 Jun 2021 12:24:35 GMT

To cancel your EE BB & Home Phone either:

if you no longer want any BB at your location, you phone EE on the Freephone no. in my sig. and give 14 days notice OR
if you want to migrate your BB to another ISP other than VM, you apply to them directly & they'll take care of everything bar your final bill.

You may cancel at any time but if you are still within the min. term you will have to pay Early Termination Fees.