topic Re: Connecting HDD to smart hub in Archived Posts

Connecting HDD to smart hub

SciFiKriss — Mon, 24 May 2021 07:40:45 GMT

Hi guys

I have connected an external HDD to my smart hub and I can't find it on my computer. How do I see it on my computer?

I have got network sharing turned on.

I am using Win 10 latest release.

It does show up on the smart hub itself.

Thanks in advance

Kriss 🙂

Re: Connecting HDD to smart hub

XRaySpeX — Mon, 24 May 2021 08:57:10 GMT

How have you connected it?

Re: Connecting HDD to smart hub

mikeliuk — Mon, 24 May 2021 10:43:28 GMT

Hi @SciFiKriss ,

It's likely you will want to refer to the manual for your smart hub or a relevant online reference document for it to determine how to access network attached storage presented by it. Its possible that in the GUI interface you may find links pointing you to help documentation that will assist.

Re: Connecting HDD to smart hub

SciFiKriss — Mon, 24 May 2021 10:46:36 GMT

I have plugged it into the smart hub USB port. The hub sees it when I go in there it is just the computer that doesn't 🙂

Re: Connecting HDD to smart hub

XRaySpeX — Mon, 24 May 2021 10:51:42 GMT

You need to enable SMB 1.0/CIFS File Sharing Support in Windows Features. Win 10 started disabling this sometime in its life.

@mikeliuk : Another red herring! You won't find this solution in any documentation.

Re: Connecting HDD to smart hub

mikeliuk — Mon, 24 May 2021 10:58:54 GMT

Hi @SciFiKriss ,

Please see below regarding configuration on the client. You should verify what the protocol is being used on the server so that you don't end up tweaking irrelevant options for a different version which is not used.

https://docs.microsoft.com/en-us/windows-server/storage/file-server/troubleshoot/detect-enable-and-disable-smbv1-v2-v3

Re: Connecting HDD to smart hub

SciFiKriss — Mon, 24 May 2021 11:01:49 GMT

@XRaySpeX Done that and it worked thank you! and only quick search told me how to do it as well 🙂

Re: Connecting HDD to smart hub

XRaySpeX — Mon, 24 May 2021 14:41:58 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.