topic Re: upgrading broadband in Archived Posts

upgrading broadband

Oldmanwalker — Sat, 22 May 2021 19:08:32 GMT

Hi all,

I'm thinking of upgrading the home broadband I've been quotes £42 if I have a monthly mobile on the account.

I manage my daughters ee mobile pay monthly but the discount isn being applied and the price is quoted at £52. why no discount?

Cheers

Leanne_T — Sun, 23 May 2021 07:15:09 GMT

Thanks for coming to the community.

Have you now upgraded your Home Broadband and have not had the discount applied to your pay monthly account?

Leanne.

Oldmanwalker — Sun, 23 May 2021 10:50:31 GMT

Hi Leanne_T

Haven’t upgraded yet, I get to the billing page and there’s no discount applied. It’s too expensive without the the discount to justify an upgrade.

Leanne_T — Sun, 23 May 2021 10:55:59 GMT

If you’ve got an EE pay monthly mobile, you may be eligible for the 10% discount showing on the Help page, after you renew the Broadband contract.

The 10% discount is available to Pay Monthly mobile customers taking EE Broadband for the first time or agreeing to a new minimum term.

If you would like to discuss your options, please give us a call on 0800 079 8586.

Leanne.

Oldmanwalker — Sun, 23 May 2021 11:11:49 GMT

Hi Leanne

Thanks for the info, I'll try and give them a bell and see if they can shed some light.

Leanne_T — Sun, 23 May 2021 11:14:06 GMT

Have a lovely day 🙂

Leanne.