topic NHS discount codes in Archived Posts

NHS discount codes

Reeves1 — Thu, 20 May 2021 17:47:17 GMT

I have registered for the discount. Received confirmation but no discount has been applied to my direct debit

Re: NHS discount codes

XRaySpeX — Thu, 20 May 2021 17:51:50 GMT

NHS discounts are not applicable for BB only mobile.

Re: NHS discount codes

Reeves1 — Fri, 21 May 2021 06:14:46 GMT

I’ve just been sold a package deal based on NHS discounts applied to my BB and phone contracts

I would have taken this deal if they could not have been applied

i was sold 100gb but only need 12gb. I was relying on discounts

Re: NHS discount codes

Christopher_G — Fri, 21 May 2021 07:06:53 GMT

Hi @Reeves1

Welcome to the community.

Was it an EE Perk discount code that you used? Where did you take out your package?

Was it through the EE website, over the phone with us or through an EE retail store?

Chris

Re: NHS discount codes

Christopher_G — Fri, 21 May 2021 07:07:44 GMT

Was it the EE Perk discount that you registered for, @Reeves1?

Chris

Re: NHS discount codes

Reeves1 — Fri, 21 May 2021 07:44:00 GMT

Below is the text message from 150 to my phone
I took out my contracts EE Talbot green , mid Glamorgan South Wales

Hi from EE. Great news. Your EE Perk discount has now been applied. From your next bill you'll see 20% off your plan's monthly charge. We'll do this until the end of your contract term. To find out your contract end date login into the My EE app or visit ee.co.uk/login For more info visit ee.co.uk/perk Thank you.

Sent from Yahoo Mail for iPhone

Re: NHS discount codes

Christopher_G — Fri, 21 May 2021 07:46:53 GMT

Did that text message come through after the date the bill was produced, @Reeves1?

It could be that you get double discount next month. If you're not happy with the way the contract was sold, or if the overall price is wrong, I'd recommend going back into the store to discuss this.

Chris

Re: NHS discount codes

XRaySpeX — Fri, 21 May 2021 12:04:51 GMT

@Reeves1 wrote:
To find out your contract end date login into the My EE app

As you can't do this for BB, perhaps it doesn't apply to BB.