topic Re: Call from EE re BT Broadband in Archived Posts

Call from EE re BT Broadband

Jkdchelsea — Wed, 12 May 2021 20:18:46 GMT

I got a call from EE who seemed legit. I want to move my broadband from EE to BT.

They said they could do this now as was same company?

is this a scam?

XRaySpeX — Wed, 12 May 2021 20:34:14 GMT

Depends if they were who they say they were. Better for you to call CS yourself & ask to be moved to BT BB.

EE do offer it on their BB shop page: https://shop.ee.co.uk/broadband

Jkdchelsea — Wed, 12 May 2021 20:50:42 GMT

Can EE do this now without me being charged a cancellation fee?

XRaySpeX — Wed, 12 May 2021 20:57:38 GMT

You'll have to ask them.

Jon_K — Thu, 13 May 2021 07:08:09 GMT

Welcome to the community.

If you can get in touch with our Customer Care team, they will be able to help you further.

Jon