topic Re: MYEE account in Archived Posts

MYEE account

asantha7 — Tue, 11 May 2021 01:44:55 GMT

Unable to add EE Home Broadband to MYEE account because my personal details don't match the ones EE have (e.mail address correct) any help pl

Re: MYEE account

XRaySpeX — Tue, 11 May 2021 02:05:38 GMT

@asantha7 :

It wants your personal details as already registered with EE & is doing a security check. There's 1 thing in particular to be careful of when supplying your BB personal details.

The "Contact Email Address" requested when filling in the Home BB details is not necessarily the same as the email addy used as the username of the MyEE a/c being created or added to. It is the email addy EE already has on record for you for BB.

Re: MYEE account

Christopher_G — Tue, 11 May 2021 07:16:39 GMT

Hi @asantha7

Welcome to the community. 🙂

Did you manage to add it with @XRaySpeX's extra suggestions?

Chris