topic Re: WHEN EE HIKE YOUR BROADBAND PRICE WITHOUT TELLING YOU HOW CAN YOU EMAIL THEM? in Archived Posts

WHEN EE HIKE YOUR BROADBAND PRICE WITHOUT TELLING YOU HOW CAN YOU EMAIL THEM?

Paul167 — Mon, 26 Apr 2021 19:22:44 GMT

WHEN EE HIKE YOUR BROADBAND PRICE WITHOUT TELLING YOU HOW CAN YOU EMAIL THEM?

Re: WHEN EE HIKE YOUR BROADBAND PRICE WITHOUT TELLING YOU HOW CAN YOU EMAIL THEM?

Chris_B — Mon, 26 Apr 2021 19:35:24 GMT

@Paul167 Have you reached the minimum term of your contract? If you have then any discount you had is now removed. You would of received an email about the minimum term of your contract nearing its end.

Re: WHEN EE HIKE YOUR BROADBAND PRICE WITHOUT TELLING YOU HOW CAN YOU EMAIL THEM?

XRaySpeX — Mon, 26 Apr 2021 20:41:44 GMT

EE provide no email contact but they did warn you when you took it out.

.When you reach the end of your min. contract term your bill will increase as you would've been informed when you took it out. You can see this even now with EE's current offers:

Fibre Plus Broadband

54-73 Mb/s estimated download speed range

£27 a month, 18 month contract, then £42 a month

Which EE BB package do you have?

Instead of letting your current contract run on at the higher price, all you have to do is commit to a new 18-month contract for the same BB package at a lower price than you are paying now. You can do this online thro' your MyEE for BB under Change your broadband plan .

Re: WHEN EE HIKE YOUR BROADBAND PRICE WITHOUT TELLING YOU HOW CAN YOU EMAIL THEM?

Northerner — Mon, 26 Apr 2021 21:58:49 GMT

Hi @Paul167

A little life hack for you.

When you take out any contract set the expiry date in your phone calender and a second date one month before. That way you never forget when your contract is up. This is particularly helpful if you use the same account accross a few devices.

Thanks