topic Re: switch oled add to plan in Archived Posts

switch oled add to plan

shan26 — Mon, 08 Nov 2021 22:56:19 GMT

I placed an order for a switch oled, it didn’t say it if was in stock or not it just let me order it, and then when it went back on it said it was out of stock but the order has gone through cause i have an order confirmation and the upfront has been taken, but it’s been over a week and i haven’t had any updates yet, has anyone else received theirs if you have ordered one recently?

Re: switch oled add to plan

James_B — Tue, 09 Nov 2021 08:36:24 GMT

Hi @shan26,

Welcome to the EE Community. 🙂

Please get in touch with Customer Care so a member of the team can check the status of your order.

They'll be happy to help.

James

Re: switch oled add to plan

bushmanZA — Mon, 15 Nov 2021 16:48:01 GMT

Hi, Ive just ordered mine today 15/11/21 and my order tracking isn't working, have you received yours yet ? Hopefully EE isn't mugging us off ? I would like a response from EE whether the item is in stock or not if not I'd like a refund and cancel the plan!

thanks

Re: switch oled add to plan

Christopher_G — Tue, 16 Nov 2021 07:49:45 GMT

Which one did you order, @bushmanZA?

The neon or white? The white one is in stock at the moment.

Chris

Re: switch oled add to plan

shan26 — Tue, 16 Nov 2021 14:09:50 GMT

no i still haven’t received it yet, i ended up contacting them directly and was told that they didn’t have any stock, however yesterday i recieved a notification that the add to plan charge was added to my account so i’m hoping that means they have some in stock now and will be sending it in the next few days

Re: switch oled add to plan

Akira1234 — Sun, 28 Nov 2021 06:11:22 GMT

Hello!

did you end up getting it?

thanks