topic Re: Samsung Galaxy Watch 3 - extra charge in Archived Posts

Samsung Galaxy Watch 3 - extra charge

Megapeachy — Thu, 11 Nov 2021 10:13:31 GMT

Hello you lovely EE people!

I am new to the smart watch and need some advice.

First of all, I have it on contract so it has own data, but it hasn't used any data yet according to my account? How is that?

Secondly, it has a different mobile number? Is that right?

Finally, there is an extra charge of £0.56, but I can't see why yet. How have I managed to get an extra charge?

Any tips on how to use the watch also greatly appreciated!

Thank you lovely people!

Re: Samsung Galaxy Watch 3 - extra charge

Leanne_T — Thu, 11 Nov 2021 11:56:41 GMT

Hi there @Megapeachy

Thanks for coming to the community.

The watch will have a different number for billing purposes.

What does the extra charge show as on your bill?

Thanks 🙂

Leanne.

Re: Samsung Galaxy Watch 3 - extra charge

Megapeachy — Thu, 11 Nov 2021 17:13:12 GMT

Hi @Leanne_T, my account doesn't show what the charge is for yet.

I think my watch is faulty, or I'm somehow doing something to drain the battery... I charged it this morning, was at 100% at 11pm and by 3pm it was down to 30% battery 😕

Re: Samsung Galaxy Watch 3 - extra charge

Katie_B — Thu, 11 Nov 2021 18:42:20 GMT

Hi @Megapeachy.

Does the extra charge show under the number for your watch or you mobile?

Katie.