https://community.ee.co.uk/t5/Archived-Posts/Trade-in-old-device/m-p/1098029#M263634 <P>I want to give my iPad to a family member, will resetting the iPad clear my fingerprint and password. Also do I need to reset any devices I want to trade in to EE before I send it to them.</P> Tue, 09 Nov 2021 20:49:44 GMT Anth7 2021-11-09T20:49:44Z https://community.ee.co.uk/t5/Archived-Posts/Trade-in-old-device/m-p/1098029#M263634 <P>I want to give my iPad to a family member, will resetting the iPad clear my fingerprint and password. Also do I need to reset any devices I want to trade in to EE before I send it to them.</P> Tue, 09 Nov 2021 20:49:44 GMT https://community.ee.co.uk/t5/Archived-Posts/Trade-in-old-device/m-p/1098029#M263634 Anth7 2021-11-09T20:49:44Z https://community.ee.co.uk/t5/Archived-Posts/Trade-in-old-device/m-p/1098091#M263635 <P>Yes, we'd definitely recommend restoring to factory settings, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2265249">@Anth7</a>.</P> <P>&nbsp;</P> <P>Also, please ensure that the 'Find My' feature is turned off on the device or through your iCloud.</P> <P>&nbsp;</P> <P>Chris</P> Wed, 10 Nov 2021 08:27:35 GMT https://community.ee.co.uk/t5/Archived-Posts/Trade-in-old-device/m-p/1098091#M263635 Christopher_G 2021-11-10T08:27:35Z