https://community.ee.co.uk/t5/Archived-Posts/Can-t-get-options-on-plans-for-upgrade/m-p/1093462#M263578 <P><SPAN>Trying to upgrade and all I get is this on the phones I want ‘Sorry Karen, it looks like there are no suitable plans available for this device right now.’&nbsp;<BR />it doesn’t come up on them all but one the phones I’d like it does - is this a problem with my account or are there actually no plans for me???</SPAN></P> Mon, 25 Oct 2021 20:27:26 GMT Karen2019 2021-10-25T20:27:26Z https://community.ee.co.uk/t5/Archived-Posts/Can-t-get-options-on-plans-for-upgrade/m-p/1093462#M263578 <P><SPAN>Trying to upgrade and all I get is this on the phones I want ‘Sorry Karen, it looks like there are no suitable plans available for this device right now.’&nbsp;<BR />it doesn’t come up on them all but one the phones I’d like it does - is this a problem with my account or are there actually no plans for me???</SPAN></P> Mon, 25 Oct 2021 20:27:26 GMT https://community.ee.co.uk/t5/Archived-Posts/Can-t-get-options-on-plans-for-upgrade/m-p/1093462#M263578 Karen2019 2021-10-25T20:27:26Z https://community.ee.co.uk/t5/Archived-Posts/Can-t-get-options-on-plans-for-upgrade/m-p/1093530#M263579 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/674073">@Karen2019</a></P> <P>&nbsp;</P> <P>This could be caused by a few different things. I'd recommend speaking to our <A href="https://ee.co.uk/help/get-in-touch" target="_blank">Mobile Care team</A> so they can check your current plan and find out why it isn't giving you any options.</P> <P>&nbsp;</P> <P>Chris</P> Tue, 26 Oct 2021 07:30:08 GMT https://community.ee.co.uk/t5/Archived-Posts/Can-t-get-options-on-plans-for-upgrade/m-p/1093530#M263579 Christopher_G 2021-10-26T07:30:08Z