topic Re: Free beats flex earphones in Archived Posts

Free beats flex earphones

Jessica0910 — Mon, 13 Sep 2021 13:48:00 GMT

I’ve had a message saying my order for Beats flex wireless earphones is being processed. I have not ordered these. I contacted EE and whilst they were looking into it the call disconnected. I have now had a message saying my order has been dispatched and I can track it with DPD.

I have recently upgraded to a sim only contract.

Am I being charged for these?

Re: Free beats flex earphones

Leanne_T — Mon, 13 Sep 2021 14:19:41 GMT

Hi @Jessica0910

Thanks for coming to the community.

When did you upgrade to the SIM Only plan?

Is the plan £25.00 or over per month?

Thanks 🙂

Leanne.

Re: Free beats flex earphones

Northerner — Mon, 13 Sep 2021 15:35:59 GMT

Hi @Jessica0910

As @Leanne_T has asked it says on the sim only sales page:

Comes with Beats Flex on us

Available on selected SIM Only plans from £25 and above

Thanks

Re: Free beats flex earphones

marion_rn — Wed, 15 Sep 2021 10:03:40 GMT

Thank you for this information. I was about to contact EE because I have just received the same SMS and had just upgraded to a SIM Plan last weekend.

Cheers!

Re: Free beats flex earphones

Leanne_T — Wed, 15 Sep 2021 10:11:55 GMT

Glad you got the help you needed from the community @marion_rn

Leanne 🙂

Re: Free beats flex earphones

jackharlow23 — Thu, 16 Sep 2021 11:55:09 GMT

ive had exactly same text today and moved to sim only 2 days ago.

happy to take them if they are free lol