topic Re: Redeeming fiit subscription in Archived Posts

Redeeming fiit subscription

Phil211 — Thu, 09 Sep 2021 10:07:17 GMT

Is anyone else having trouble redeeming their fiit subscription when taking out a samsung watch fiit plan. I keep texting Fiit to 150 but I keep getting links to Apple fitness+ sent to my phone. Obviously this isn't right. I have spoken to customer services and they can't figure it out either and sent me to Samsung but I am sure they won't be able to help. Can anyone shed any light on this issue?

Re: Redeeming fiit subscription

Northerner — Thu, 09 Sep 2021 11:36:41 GMT

Hi @Phil211

Have you tried contacting Fiit CS on support@fiit.tv?

The T&C are here:

https://ee.co.uk/help/help-new/terms-and-conditions/additional-services/fiit

Thanks

Re: Redeeming fiit subscription

Phil211 — Thu, 09 Sep 2021 11:52:20 GMT

Hi

No I haven't tried as I thought it might an ee problem. I will try though.
Thanks