really struggling to login to BT Sport - Add On

Medazzaland1 — Thu, 09 Sep 2021 08:29:01 GMT

Hi All

Really need some help logging into BT Sport

I have used BT Sport before via my EE Mobile via ' add on' - which says i am then using ( and being charged for BT)

When I try to log into the App I get caught in a loop in terms of new password / user ID and cant use the service ?

I have contacted BT who pushed me back at EE to resolve. I spent over an hour on chat with EE advisor who couldn't resolve and promised me a call back from someone who could help - This call hasn't happened ( over a week ago) and i still cant use the App

Genuinely confused about my ID's but ultimately need help and my EE App has me using the BT Sport App ( which i cant)

Please help !!!

Re: really struggling to login to BT Sport - Add On

Christopher_B — Thu, 09 Sep 2021 10:43:40 GMT

Hi @Medazzaland1

I hope you're well and having a nice day, other than this issue of course.

I've sent you a private message about this, please take a look when you get the chance.

Thanks

Chris

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really struggling to login to BT Sport - Add On

Re: really struggling to login to BT Sport - Add On