topic Re: Galaxy Watch 4 4G on New Sim-Only in Archived Posts

Galaxy Watch 4 4G on New Sim-Only

walkerx — Fri, 20 Aug 2021 12:13:38 GMT

Hi,

I've just re-joined and took out a sim-only contract the other day with the first bill generated but not due to be paid until end of month and got my GW4 4G today, so can I add now to my account or will I need to wait until first bill paid.

If I can add now, will the add-on just be doubled for next month, seeing the bill already generated

thanks

Re: Galaxy Watch 4 4G on New Sim-Only

Chris_B — Fri, 20 Aug 2021 12:24:17 GMT

@walkerx can you set this up from within the wear app on your phone ? If it allows you to add it and set it up then it allows you to do just that and there’s only one way to find out.

And if it does allow it yes it will be twice the payment one is backdated from when you were activated it and obviously you pay for the month ahead.

Re: Galaxy Watch 4 4G on New Sim-Only

walkerx — Fri, 20 Aug 2021 12:29:16 GMT

@Chris_B wrote:
@walkerx can you set this up from within the wear app on your phone ? If it allows you to add it and set it up then it allows you to do just that and there’s only one way to find out.

And if it does allow it yes it will be twice the payment one is backdated from when you were activated it and obviously you pay for the month ahead.

Thanks,

I'll be setting it up later today (even though eager to do it now) as got to pop out for an hour and want time to set it up and switch from my GWA2, so fingers crossed.

Cheers

PS It's a nice watch, gone for the GW4 46mm 4G and it about the same size as the GWA2 44mm overall

Re: Galaxy Watch 4 4G on New Sim-Only

Chris_B — Fri, 20 Aug 2021 12:35:03 GMT

@walkerx I must admit I do like the look of Samsung watch’s.

Re: Galaxy Watch 4 4G on New Sim-Only

walkerx — Fri, 20 Aug 2021 12:50:26 GMT

@Chris_B yeh they are nice watches and must admit a lot better than my older huawei watches. hoping the battery not too bad on the GW4 and gets through a full day

Re: Galaxy Watch 4 4G on New Sim-Only

walkerx — Fri, 20 Aug 2021 16:31:13 GMT

@Chris_B totally confused

When through the process through the Wearable App and it said can only link to a 10gb data plan and share minutes/texts from my current plan.

Next I get a notification about a 1gb data boost added to my account and checking my account it has gone from 200GB to 201GB and says it will next up to 4 hours to activate the change

There was also no pricing to show what you are paying a month when going through the setup, but gone into my account and it shows the 1gb data boost which cannot be removed, then found a plan for the smartwatch for £7 a month, but this has a different number, will calls be routed through to it as though someone rang my mobile and if i make calls from it will it show from my mobile number

Re: Galaxy Watch 4 4G on New Sim-Only

Christopher_G — Fri, 20 Aug 2021 17:32:48 GMT

Hi @walkerx

It may be worth calling 150 so they can check what's happened and put it right.

Chris

Re: Galaxy Watch 4 4G on New Sim-Only

Chris_B — Fri, 20 Aug 2021 17:40:46 GMT

@walkerx The watch does have its own number but this is for cellular data and billing. The watch will use your call/text allowance from your phone. The watch has its own 10Gb of data per month and it’s £7 per month. When calls/texts are made from the watch it will show your phones number.

Im surprised you got the 1Gb data for having a additional line on your account was it being a watch though. I didn’t know EE did that for watch contacts added to your account.

Re: Galaxy Watch 4 4G on New Sim-Only

walkerx — Fri, 20 Aug 2021 17:50:43 GMT

@Christopher_G it is showing a number for phone and watch, with the watch plan stating £7 and 10GB of data as @Chris_B mentions

@Chris_B I wonder if the additional 1GB was given free while they setup the watch account

Do either of you know how to get it to show the device model instead of unknown on the account

(ie Samsung S20 Fe 5G and Galaxy Watch 4 Classic 4G)

And old WearOS watchfaces work on it, which is a big plus

Re: Galaxy Watch 4 4G on New Sim-Only

walkerx — Fri, 20 Aug 2021 19:32:30 GMT

@Christopher_G this is what keeps showing on mobile - not sure if i need to wait longer for it to be properly activated?

and this is showing on account

Update:

Called 150 and it's now resolved, even though it asks you initially to link to a mobile plan and adds everything to your account, it actually doesn't link the phone and watch together, which is why I kept getting the message to link to a plan.

You have to go through adding the mobile plan again, which should then link it properly.

Bit convoluted way, but its done now, thanks to the peeps on 150

Re: Galaxy Watch 4 4G on New Sim-Only

BrendonH — Fri, 20 Aug 2021 19:51:10 GMT

How have you got the Galaxy Watch 4? It's not released until the 27th August.

Re: Galaxy Watch 4 4G on New Sim-Only

BrendonH — Fri, 20 Aug 2021 19:52:11 GMT

@Chris_B wrote:

Im surprised you got the 1Gb data for having a additional line on your account was it being a watch though. I didn’t know EE did that for watch contacts added to your account.

EE does as the 1GB data has just been removed from my plan as I cancelled my Galaxy Watch 3 account as I am planning on buying the Watch 4 (Bluetooth only)

Re: Galaxy Watch 4 4G on New Sim-Only

walkerx — Fri, 20 Aug 2021 21:04:40 GMT

@BrendonH wrote:
How have you got the Galaxy Watch 4? It's not released until the 27th August.

Purchased direct from Samsung (happy as the Classic 46mm 4G only cost me £207 and I've got £75 Google Play voucher to claim as well next week, so overall costing me £130) , a lot of UK buyers who ordered from them have received their watches today.

Re: Galaxy Watch 4 4G on New Sim-Only

Christopher_G — Sat, 21 Aug 2021 07:29:15 GMT

Thanks for sharing your solution, @walkerx 🙂

Chris

Re: Galaxy Watch 4 4G on New Sim-Only

BrendonH — Sat, 21 Aug 2021 08:53:08 GMT

@walkerx wrote:
@BrendonH wrote:
How have you got the Galaxy Watch 4? It's not released until the 27th August.

Purchased direct from Samsung (happy as the Classic 46mm 4G only cost me £207 and I've got £75 Google Play voucher to claim as well next week, so overall costing me £130) , a lot of UK buyers who ordered from them have received their watches today.

Even buying from Samsung Direct the date its released is August 27th

Re: Galaxy Watch 4 4G on New Sim-Only

walkerx — Sat, 21 Aug 2021 09:06:33 GMT

Yes, my order and everyone else's stated shipping 27th August, but Samsung released them earlier.

Hopefully the screenshots below will prove it, but also checkout https://www.reddit.com/r/GalaxyWatch/ where you can see loads of users have received it already

Re: Galaxy Watch 4 4G on New Sim-Only

TFI_YT — Tue, 24 Aug 2021 19:14:59 GMT

I received mine today as well, I'm not a happy punter so far tbh. Trading in my Watch3 45mm for the Watch4 Classic 46mm and I'm a bit frustrated. They've reduced the lug size to 20mm so none of your straps fit from your previous watch, that's not cool. Even though its actually a bigger device. I've now got a drawer full of 22mm straps that are useless. Charge time is still poor, 1hr 45m to charge from 35% on the Samsung wireless duo pad. I got the silver Watch4 as a change from the black Watch3 and it looks really cheap in comparison, the Watch3 imo looks far better. And for a device that's supposed to be bigger, albeit only 1mm, it actually feels smaller to wear because the strap is thinner. Hoping the OS can win me over in time as first impressions as a migration from the Watch3 isn't great for me.

Re: Galaxy Watch 4 4G on New Sim-Only

Christopher_G — Wed, 25 Aug 2021 07:22:16 GMT

Hi @TFI_YT

Sorry to hear of your first impressions. Hopefully the more you use it, the more you like it.

If you purchased from us over the phone or website, you have 14 days to return the device if you'd prefer to go back to your Watch 3.

Chris

Re: Galaxy Watch 4 4G on New Sim-Only

TFI_YT — Wed, 25 Aug 2021 07:34:28 GMT

It's OK I bought direct from Samsung, I came here as my phone contract is with EE and was looking up how the data plan works on the watch4. Getting mixed feedback on that but it looks like its £7 per month for a separate plan for the watch.

Re: Galaxy Watch 4 4G on New Sim-Only

Longfellow78 — Wed, 25 Aug 2021 07:53:17 GMT

I have some confusion about this and hope someone can help. I have a sim only contract with EE which is 15gb of data and unlimited minutes of talk.

I bought a galaxy watch 4 LTE which is arriving today and understand that there is a £7 a month plan which allows my watch to connect to me phone.

1) Can this package be added to any EE contract or is it restricted to certain ones? Is mine eligible.

2) I don't have a samsung phone, it is a Xiaomi. I was assured by Samsung that all functionality is the same on non samsung phones except for possibly a couple of bio-monitor functions, but now I am worried that this £7 add on is Samsung phones only.

Can anyone help me please? thanks.

Also p.s. does the 10gb basically just act as a mobile enabled connection to your existing phone plan - does it use the same number (I heard that your watch had a different number from some sources, others that it can share the number but only on some providers)

Thanks a lot.