topic Re: Thank you to customer service in Archived Posts

Thank you to customer service

Moya2 — Sat, 04 Sep 2021 10:37:21 GMT

A huge thank you to Caroline who helped me sort my elderly mother’s issue with her mobile. I was trying to solve the matter from 80 miles away with a 90 year old mother whose hearing aid was malfunctioning……….! Caroline was so patient and professional AND resolved the matter.

THANK YOU

Moya

Re: Thank you to customer service

Leanne_T — Sat, 04 Sep 2021 10:41:59 GMT

Hi @Moya2

Thanks so much for leaving this lovely feedback for Caroline.

I am really happy to hear the issue has been resolved, I can imagine this was very stressful for you and your Mum.

If you need any help in future, please let us know on the community 🙂

I hope you have a lovely weekend.

Leanne.