Samsung A6 tablet not turning on

Lorrib7 — Fri, 02 Apr 2021 12:28:27 GMT

Hi there I've got the Samsung tablet as part of my contract. Only used it 3-4 times. Now when I went to use it yesterday It won't switch on at all. I've tried different chargers and looked up about the problem, tried pressing up/down volume and power button as suggested but still nothing. Its like its completely dead. Any help appreciate. Thanks

Re: Samsung A6 tablet not turning on

Chris_B — Fri, 02 Apr 2021 13:50:10 GMT

@Lorrib7 How long have you left it on charge for ? If it’s not been used for while the battery is probably fully depleted it will take a little while to get a charge into it. If it’s not coming on after a few hours you do have a 24 month warranty That is supplied by Samsung so I’ll be much quicker to contact them and get it looked into, the battery could possibly be completely dead and needs to be replaced. It’s best to keep lithium ion batteries charged between 20-80% even if your not going to use the device.

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Samsung A6 tablet not turning on

Re: Samsung A6 tablet not turning on