topic Re: Apple Watch order in Archived Posts

Apple Watch order

sashagifford — Fri, 19 Mar 2021 19:51:05 GMT

Hi,

I ordered an Apple Watch 6 and still waiting on dispatch details. I was wondering if these could be provided or if I could get an update on the order?
Thank you 🙂

Re: Apple Watch order

Jon_K — Sat, 20 Mar 2021 07:54:41 GMT

Hi @sashagifford.

Welcome to the community 🙂

Did you get a confirmation email for your order?

Are you able to track it using our online order tracker?

Jon

Re: Apple Watch order

sashagifford — Sat, 20 Mar 2021 08:17:56 GMT

Hi Jon,

Yes I received a confirmation email with a tracking number but when I try to use the online tracker it just says ‘sorry we can’t show your order details right now’

Sasha

Sent from my iPhone

Re: Apple Watch order

Jon_K — Sat, 20 Mar 2021 09:00:03 GMT

Thanks @sashagifford.

If you're unable to track your order online, I'd recommend getting in touch with our Customer Care team so they can give you an update.

Let us know how you get on.

Jon