topic galaxy watch lte not working in Archived Posts

galaxy watch lte not working

Chiefegghead — Wed, 29 Apr 2020 07:32:56 GMT

I'm having trouble getting my galaxy watch working as a standalone device.I purchased it from ee so have the proper tariff in place.ive tried resetting the watch again but still can't get the mobile data working using the wearable app

Re: galaxy watch lte not working

Christopher_G — Wed, 29 Apr 2020 11:06:44 GMT

Hi @Chiefegghead.

Welcome to the community.

Do you get a good 4G coverage where you are?

Chris

Re: galaxy watch lte not working

Chiefegghead — Wed, 29 Apr 2020 12:12:43 GMT

Yes thanks ee are currently investigating we've tried quite a few things

Re: galaxy watch lte not working

Tomski — Tue, 09 Feb 2021 23:27:00 GMT

Some problem i can't set up network on watch 3 with Huawei p30 pro

Re: galaxy watch lte not working

Tomski — Tue, 09 Feb 2021 23:28:05 GMT

Re: galaxy watch lte not working

Tomski — Tue, 09 Feb 2021 23:32:58 GMT

Set up problem on Huawei p30 pro

Message on screen

EE doesn't offer mobile plans for your watch

???? I bought galaxy watch 3 with plan from EE and not working.

Re: galaxy watch lte not working

Tomski — Tue, 09 Feb 2021 23:38:19 GMT

Model number
VOG-L09
SM-R845F

Watch EID
89049032100005550100043800008251

Galaxy Wearable version
2.2.38.21011861
2.2.09.20122341N

Software version
R845FXXU1CTJ5

Error
-1

Re: galaxy watch lte not working

James_B — Wed, 10 Feb 2021 09:16:03 GMT

Hi @Tomski,

Welcome to the EE Community. 🙂

Sorry, the Galaxy Watch 4G is only compatible with Samsung phones.

If you purchased the watch from EE, please see How can I return a device bought within the last 14 days?

James

Re: galaxy watch lte not working

Tomski — Wed, 10 Feb 2021 13:25:18 GMT

Not true this is info from EE site

Compatible with android 5.0 and IOS

not only with samsung

Re: galaxy watch lte not working

James_B — Wed, 10 Feb 2021 14:55:41 GMT

Hi @Tomski,

They are only compatible with other devices via Bluetooth. To connect with your phone via a personal paired plan, you must be using a compatible Samsung device.

Thanks

James