topic Unable to track my delivery in Archived Posts

Unable to track my delivery

LianiH — Mon, 08 Feb 2021 15:02:41 GMT

Good afternoon

I ordered a tablet on Thursday and was told it would be delivered on Friday 5th February 2021.

I received no tracking number or sms.

I am teaching from home, so is at home during the day.

And no answer since Saturday on your 150 number

Bad customer service

Katie_B — Mon, 08 Feb 2021 15:55:32 GMT

Thanks for coming to the community.

I am sorry to hear you are still waiting for your new tablet.

What tablet and colour did you order?

I would love to see if I can help further,

Katie 🙂

LianiH — Mon, 08 Feb 2021 16:23:19 GMT

Thank you
Smart Tab M10 Plus Grey
Sent from Yahoo Mail on Android

Katie_B — Mon, 08 Feb 2021 16:51:44 GMT

Thanks for getting back to me @LianiH.

I can see this product is currently in stock with no delays.

Did you receive a confirmation email?

Katie.

LianiH — Mon, 08 Feb 2021 18:13:19 GMT

Yes but nothing else. Just a promise it will be delivered the next day. No text message

Sent from Yahoo Mail on Android

Katie_B — Mon, 08 Feb 2021 18:26:29 GMT

I have sent you a private message for more details.

Speak soon,

Katie 🙂