topic Samsung galaxy watch in Archived Posts

Samsung galaxy watch

MikeyBoo — Mon, 28 Dec 2020 10:31:05 GMT

My son bought a galaxy watch, with connects to his phone(I have 2 handsets/number on my contract) he assured me it was not going to cost anything as he bought the watch direct, checking the bills I see its charging £7 a month for it how can I remove this from my bill as for around 6days a week its not even turned on let alone being worn.

Re: Samsung galaxy watch

Chris_B — Mon, 28 Dec 2020 10:36:32 GMT

@MikeyBoo A cellular watch will need a tariff to have cellular data and to have the cells/text sent to and to send from it. As this is a 30 day rolling contract that your son set up via the wear app on his phone you only have to give 30 days notice to terminate that contract.

Re: Samsung galaxy watch

MikeyBoo — Mon, 28 Dec 2020 10:49:26 GMT

Thanks how do I do that, can't get on the chant thing and cannot see anywhere to do it or contact anyone

Re: Samsung galaxy watch

James_B — Mon, 28 Dec 2020 12:10:20 GMT

Hi @MikeyBoo,

Please get in touch with Customer Care to give notice to cancel your watch plan.

Thanks

James