topic Re: Alcaltel 3080 in Archived Posts

Alcaltel 3080

Carole3044 — Fri, 18 Dec 2020 11:37:48 GMT

i have purchased the above phone for my husband.

i have tried to set it up inserted the sim, i think correctly but it says insert sim. i took out the sim and tried again still the same message. i installed and removed with the phone switched off

Re: Alcaltel 3080

XRaySpeX — Fri, 18 Dec 2020 13:22:59 GMT

Where did you buy the phone? Where did you get the SIM?

Re: Alcaltel 3080

Carole3044 — Sat, 19 Dec 2020 06:08:47 GMT

I purchased the phone from EE online, it came with the sim.

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Re: Alcaltel 3080

Jon_K — Sat, 19 Dec 2020 09:19:15 GMT

Hi @Carole3044.

Was this a brand new line or was it an upgrade?

Is the SIM card in the correct way?

Can you try giving it a clean?

Jon

Re: Alcaltel 3080

Carole3044 — Sat, 19 Dec 2020 10:05:47 GMT

It is a brand new line, the card is in the correct way. I do not want to do anything to the sim everything was brand new. I am going to go to our local ee shop

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