topic Re: No update in Archived Posts

No update

Patrica1943 — Fri, 27 Nov 2020 15:55:19 GMT

Hi there I ordered last night with confirmation but every time I try to sort out the status of it am getting no where

Jon_K — Fri, 27 Nov 2020 17:42:56 GMT

Hi @Patricia1943.

Welcome to the community.

What did you order?

Jon

Patrica1943 — Fri, 27 Nov 2020 17:55:08 GMT

I ordered new iPad and watch I try using the order code and I keep getting a message saying un able show order details

Jon_K — Fri, 27 Nov 2020 17:59:13 GMT

Thanks @Patricia1943.

DPD will send you a text when your order is ready to be delivered.

If you'd like an update in the mean time, I'd recommend giving our Customer Care team a call.

Jon

Patrica1943 — Fri, 27 Nov 2020 18:02:12 GMT

I have tried but no answer was on hold for 45 minutes

Jon_K — Fri, 27 Nov 2020 18:13:46 GMT

Sorry @Patricia1943, our lines may be busier than usual at the moment.

If you don't hear from DPD tomorrow, I'd recommend trying to call again for an update.

Jon