topic PUK code in Archived Posts

PUK code

ripstop34 — Sun, 30 Aug 2020 01:37:19 GMT

well, my phone is locked and i cant get into it to get my text, and can't sign up for MyEE, my phone is blocked and needs a PUK code, which again, i can't get because my phone is blocked, what do i do

Re: PUK code

Leanne_T — Sun, 30 Aug 2020 08:10:00 GMT

Hi @ripstop34

Welcome to the community.

If you get in touch with our customer care team, they can help you with the PUK code 🙂

Thanks.

Leanne.

Re: PUK code

sandie14shears — Mon, 28 Sep 2020 09:56:08 GMT

hi my watch is on emergency calls only, i have put my code in but it will not accept, so how can i change it please regards Sandie

Re: PUK code

Leanne_T — Mon, 28 Sep 2020 10:55:31 GMT

Hi @sandie14shears

Thanks for coming here.

Is your watch asking for a PUK code?

Which watch do you have?

Thanks 🙂

Leanne.

Re: PUK code

Caleb6 — Sun, 15 Nov 2020 12:57:43 GMT

Hi i need my puck code i cant unlock my texts i have also ran out of puck code uses

Re: PUK code

Alex_S — Sun, 15 Nov 2020 13:09:31 GMT

Hi @Caleb6,

Welcome to the community 🙂

You can access your PUK code to unblock your SIM card via your My EE Account.

Go to Menu >Manage device, scroll down to Unblock SIM (PUK code), select Show PUK code.

Once you have your PUK code, enter this into your phone to unblock your SIM.

Please take care when you enter your PUK code into your phone – you'll block your SIM card again if you enter the wrong PUK code ten times in a row.

Alex 🙂

Re: PUK code

Caleb6 — Sun, 15 Nov 2020 13:11:51 GMT

Hi i have enterd the rong puk code ten times on accident so what do i do now i have no turns left i cant fully unlock my account or call people

Re: PUK code

Caleb6 — Sun, 15 Nov 2020 13:12:51 GMT

Like i have no turns left @

Re: PUK code

Leanne_T — Mon, 16 Nov 2020 14:52:48 GMT

Hi @Caleb6

Have you tried the PUK code?

What message shows on your device?

Thanks.

Leanne.