https://community.ee.co.uk/t5/Archived-Posts/securing-payment-for-upgrade/m-p/947435#M261757 <P>I'm trying to upgrade my phone and am in the process of doing it, I'm being asked to "secure the payment" under that title there is a list of phones that I could upgrade to, I've gone through it a couple of times to no success, any help?</P> Sat, 22 Aug 2020 19:39:43 GMT stepanauber 2020-08-22T19:39:43Z https://community.ee.co.uk/t5/Archived-Posts/securing-payment-for-upgrade/m-p/947435#M261757 <P>I'm trying to upgrade my phone and am in the process of doing it, I'm being asked to "secure the payment" under that title there is a list of phones that I could upgrade to, I've gone through it a couple of times to no success, any help?</P> Sat, 22 Aug 2020 19:39:43 GMT https://community.ee.co.uk/t5/Archived-Posts/securing-payment-for-upgrade/m-p/947435#M261757 stepanauber 2020-08-22T19:39:43Z https://community.ee.co.uk/t5/Archived-Posts/securing-payment-for-upgrade/m-p/947593#M261758 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/686466">@stepanauber</a>,</P> <P>&nbsp;</P> <P>Welcome to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Is it not allowing you to select the plan and phone that you wanted?</P> <P>&nbsp;</P> <P>Usually the payments process is after you have confirmed the phone and plan.&nbsp;</P> <P>&nbsp;</P> <P>Is it showing any devices that are similar to the one you selected?</P> <P>&nbsp;</P> <P>Alex <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 23 Aug 2020 13:02:31 GMT https://community.ee.co.uk/t5/Archived-Posts/securing-payment-for-upgrade/m-p/947593#M261758 Alex_S 2020-08-23T13:02:31Z