topic Re: Galaxy watch 3 lte data plan in Archived Posts

Galaxy watch 3 lte data plan

Mattatron — Thu, 20 Aug 2020 10:52:17 GMT

Have been pushed from upgrades to tech and back again no less than 5 times this morning with no help on the matter. I’ve followed the steps linked from the chat guy and set up my watch in wearable app and then gone to set up the 4g Watch data plan by logging in to my EE account. Nothing available to select for a plan, just a cookie page that when you accept, it takes you to another cookie page with T&cs. When that’s gone it’s on my homepage with no ability to select any plan whatsoever.

Can someone contact me to sort this out please as I’m getting nowhere fast and beginning to consider leaving EE for the atrocious customer service that so far hasn’t been any good whatsoever.

its a galaxy watch 3 lte on a note 20 ultra.

Re: Galaxy watch 3 lte data plan

Mattatron — Thu, 20 Aug 2020 10:58:19 GMT

I’m in exactly the same position and EE are clueless and the service is dire. Pushed between upgrades and tech 5 times now and not a clue from any of them.

Re: Galaxy watch 3 lte data plan

Chris_B — Thu, 20 Aug 2020 11:00:38 GMT

@Mattatron You set the plan up on the wear app not your online EE account

Re: Galaxy watch 3 lte data plan

Mattatron — Thu, 20 Aug 2020 11:11:19 GMT

I know that, like I posted, I’ve gone into the wear app and clicked on the set up plan.....it forwards me to the EE site where I am asked to log in. Then nothing is available to select any tariff etc, just a cookies page and when accepted, my home page with my own details. I cannot see any option for any watch plan at all.

Re: Galaxy watch 3 lte data plan

dirancan — Thu, 20 Aug 2020 13:38:50 GMT

Hi there After a lengthy call with tech the day after it worked. Try again as it possibly was an issue with the link from the wearable appSent from my Samsung Galaxy smartphone.