topic no order number for upgrade - needed for watch deal in Archived Posts

no order number for upgrade - needed for watch deal

AH10 — Fri, 03 Jul 2020 16:07:52 GMT

I have received on offer of a smart watch for upgrading my phone. it asks for a proof of delivery. Non of the emails or texts contain a tracking number and no paperwork was received with the phone on delivery. Where can i get this number from

Re: no order number for upgrade - needed for watch deal

Profile closed — Fri, 03 Jul 2020 16:35:41 GMT

Hi @AH10

Welcome to the EE Community,

If you call customer services on 150 they will able to send you a proof of purchase.

Thanks,

David.

Re: no order number for upgrade - needed for watch deal

AH10 — Mon, 06 Jul 2020 10:36:16 GMT

Thanks for your reply. I contacted 150 who sent me a proof of purchase letter, but i still had no order number/dispatch number, so followed advice from another post and entered several zeros into the box.

Hopefully this will now be processed

Re: no order number for upgrade - needed for watch deal

Katie_B — Mon, 06 Jul 2020 10:54:54 GMT

Hello @AH10.

Thanks for letting us know.

Please keep us updated with your progress,

Katie 🙂