https://community.ee.co.uk/t5/Archived-Posts/cancel-and-renew-phone-upgrade/m-p/926533#M261516 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/834535">@gergoMK</a>&nbsp; once EE have received the device back and this has been processed and your account has reverted back to its original state (your old contract) Will you be free to upgrade again. &nbsp;&nbsp;</P> Tue, 30 Jun 2020 10:48:48 GMT Chris_B 2020-06-30T10:48:48Z https://community.ee.co.uk/t5/Archived-Posts/cancel-and-renew-phone-upgrade/m-p/926529#M261515 <P>Hi,</P><P>&nbsp;</P><P>2 weeks ago I upgraded my phone and I realized its performance is really poor so I requested and granted a refund. So I will send back this phone and at some point, EE will cancel the current upgrade and I will be able to get something else. The question is: can I do this upgrade now? Otherwise, I won't have any phone.&nbsp;</P> Tue, 30 Jun 2020 10:37:24 GMT https://community.ee.co.uk/t5/Archived-Posts/cancel-and-renew-phone-upgrade/m-p/926529#M261515 gergoMK 2020-06-30T10:37:24Z https://community.ee.co.uk/t5/Archived-Posts/cancel-and-renew-phone-upgrade/m-p/926533#M261516 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/834535">@gergoMK</a>&nbsp; once EE have received the device back and this has been processed and your account has reverted back to its original state (your old contract) Will you be free to upgrade again. &nbsp;&nbsp;</P> Tue, 30 Jun 2020 10:48:48 GMT https://community.ee.co.uk/t5/Archived-Posts/cancel-and-renew-phone-upgrade/m-p/926533#M261516 Chris_B 2020-06-30T10:48:48Z