topic Re: EE Sports App in Archived Posts

EE Sports App

doug70 — Sat, 20 Jun 2020 14:05:40 GMT

I logged on to the BT Sports App on my Laptop today, (20/6/20), and got a message basically saying that as of the 20th July my subscription would not allow me access to the App on that medium and said I needed to upgrade. I pay £5 monthly currently. Can someone explain what is happening that will prevent me from using the BT Sport App on my laptop after 20th July.

Thanks

Doug 70

Re: EE Sports App

Northerner — Sat, 20 Jun 2020 15:56:22 GMT

Hi @doug70

Have you read this thread:

https://community.bt.com/t5/BT-Sport-on-TV-Online-player-or/BT-sport-app-on-Windows-10-Surface-pro-6/td-p/2060991

Thanks

Re: EE Sports App

doug70 — Sat, 20 Jun 2020 18:35:38 GMT

Hya,

Thanks for response. I logged into BT but cannot see how to re-activate the service.

Still getting BT Sport's on laptop at least, probably until the 20th July.

Regards

Doug

Re: EE Sports App

Leanne_T — Sun, 21 Jun 2020 13:06:48 GMT

Hi there @doug70

Thanks for coming to the community.

If you give our Tech Gurus a call on 150, they can get this looked into for you.

Let us know how you get on.

Leanne.

Re: EE Sports App

doug70 — Sun, 21 Jun 2020 16:30:02 GMT

Hi Leanne,

Phoned 150 and now know that from the 20th July I cannot use my laptop to watch BT Sports without paying £15 a month. Watching football on my phone, which is what the £5 a month would cover, is not much fun so will cancel my subscription.

Thanks for pointing me in the right direction, at least I know details now.

Regards,

Doug

Re: EE Sports App

James_B — Mon, 22 Jun 2020 08:49:35 GMT

Thanks for letting us know @doug70 🙂

James