https://community.ee.co.uk/t5/Archived-Posts/Faulty-Powerbeats-pro/m-p/918942#M261422 <P>Hi,</P><P>&nbsp;</P><P>I received my Powerbeats Pro today, unfortunately they cannot be discovered by any device. I got in touch with Apple Support, I've done all the steps they asked me to do, and at the end I've been told to contact EE and get them replaced.&nbsp;</P><P>&nbsp;</P><P>Who should I contact now?</P><P>&nbsp;</P><P>Mateusz</P> Thu, 11 Jun 2020 18:07:09 GMT Bolek001 2020-06-11T18:07:09Z https://community.ee.co.uk/t5/Archived-Posts/Faulty-Powerbeats-pro/m-p/918942#M261422 <P>Hi,</P><P>&nbsp;</P><P>I received my Powerbeats Pro today, unfortunately they cannot be discovered by any device. I got in touch with Apple Support, I've done all the steps they asked me to do, and at the end I've been told to contact EE and get them replaced.&nbsp;</P><P>&nbsp;</P><P>Who should I contact now?</P><P>&nbsp;</P><P>Mateusz</P> Thu, 11 Jun 2020 18:07:09 GMT https://community.ee.co.uk/t5/Archived-Posts/Faulty-Powerbeats-pro/m-p/918942#M261422 Bolek001 2020-06-11T18:07:09Z https://community.ee.co.uk/t5/Archived-Posts/Faulty-Powerbeats-pro/m-p/918985#M261423 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/789686">@Bolek001</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE Community,</P> <P>&nbsp;</P> <P>If you call freephone 0800 317 720 a customer service advisor will be able to assist you.</P> <P>&nbsp;</P> <P>Thanks,</P> <P>&nbsp;</P> <P>David.</P> Thu, 11 Jun 2020 19:16:31 GMT https://community.ee.co.uk/t5/Archived-Posts/Faulty-Powerbeats-pro/m-p/918985#M261423 Profile closed 2020-06-11T19:16:31Z