topic Re: Move e-Sim to new watch in Archived Posts

Move e-Sim to new watch

simoncg — Thu, 11 Jun 2020 07:57:46 GMT

Good morning.

I have an Galaxy Watch with eSim on EE 24 month contract.

I am finding the Samsung watch a bit restricted.
Is it possible to move this eSim to a different watch and keep the contract running?

Leanne_T — Thu, 11 Jun 2020 11:23:54 GMT

Hi there @simoncg

Thanks for coming to the community 🙂

Which watch are you looking at changing to?

Also, what phone are you using?

Speak soon.

Leanne.

simoncg — Thu, 11 Jun 2020 13:54:28 GMT

Probaby the Ticwatch Pro 4G/LTE as it's Google rather than Samsung.
I believe this has eSim still.

Leanne_T — Thu, 11 Jun 2020 14:05:30 GMT

Thanks for the quick reply.

I am sorry, we don't currently support eSIM on the Ticwatch Pro.

At the moment we support the Apple Watch and Samsung Watch, they would require a compatible phone.

Thanks.

Leanne.

simoncg — Thu, 11 Jun 2020 14:42:35 GMT

That's a shame.

I thought eSims were device independent.
I'll have to find out what networks it is compatible with.
Thanks for your help anyway