topic galaxy watch keeps resetting in Archived Posts

galaxy watch keeps resetting

pagandrs11 — Fri, 29 May 2020 13:10:33 GMT

galaxy watch keeps resetting, happens at least 3 times aweek, resets back to factory settings

Katie_B — Fri, 29 May 2020 15:58:38 GMT

Good Evening @pagandrs11.

Thanks for coming to the community.

What model is the watch?

Did you purchase this directly?

Katie.

pagandrs11 — Sat, 30 May 2020 11:05:18 GMT

its the watch on my account, its on contract with you

Christopher_G — Sat, 30 May 2020 13:35:13 GMT

I'd recommend speaking to our Tech Gurus so that they can run a diagnostic test on it.

Let us know how you get on.

Chris