topic Re: Loss of Notifications on Oneplus 6T Text Messages in Archived Posts

Loss of Notifications on Oneplus 6T Text Messages

Chauffeur — Wed, 13 May 2020 17:36:04 GMT

I have Oneplus 6T which has suddenly lost its ability to supply notifications on screen for text messages. Have checked set up but all appears okay. Any clues on a setting I may have missed?

Re: Loss of Notifications on Oneplus 6T Text Messages

Christopher_G — Thu, 14 May 2020 07:35:57 GMT

Hi @Chauffer

Welcome to the community. 🙂

Have you tried restarting your phone? Turning it off and back on again.

Chris

Re: Loss of Notifications on Oneplus 6T Text Messages

Chauffeur — Fri, 15 May 2020 07:04:19 GMT

I have tried a reboot + turning off, waiting and then turning back on - no luck

Any other suggestions please

Re: Loss of Notifications on Oneplus 6T Text Messages

Christopher_G — Fri, 15 May 2020 07:29:42 GMT

Thanks for trying that, @Chauffer

I recommend backing everything up and restoring to factory settings.

Let us know if it's any better after trying that.

Chris

Re: Loss of Notifications on Oneplus 6T Text Messages

Chauffeur — Fri, 15 May 2020 08:48:29 GMT

Chris,

Thank you for suggestion.

Not a computer buff - it was easy with Samsung but not sure how/to what I
back up to with OnePlus?

Leslie

Re: Loss of Notifications on Oneplus 6T Text Messages

Christopher_G — Fri, 15 May 2020 09:07:59 GMT

No worries, @Chauffeur. 🙂

Here's how to back up then restore your data and here's how to return the phone to factory settings:

From the Home Screen, swipe up to view the App Drawer
Scroll down to and tap on the Settings icon
Scroll down to and tap on System
Tap on Reset options
Tap on Erase all data (factory reset)
Tap on the box labeled RESET PHONE
Tap on the box labeled ERASE EVERYTHING
The device will now perform a Master Reset

Let me know how you get on.

Chris

Re: Loss of Notifications on Oneplus 6T Text Messages

Chauffeur — Fri, 15 May 2020 11:12:29 GMT

Hi Chris,

Very helpful, thank you.

Just checking that it will back-up all my emails (not all are Google)?

Would this be the same process if I ever needed a replacement phone or
wanted to change phone during an up grade?

Really helpful Chris - I am glad someone knows something about computers and
mobile phones

Regards

Leslie

Re: Loss of Notifications on Oneplus 6T Text Messages

Christopher_G — Fri, 15 May 2020 11:18:42 GMT

You're welcome, @Chauffeur. 🙂

I'm not 100% sure it will back up your non-Google emails.

Yes, its the same process if you're changing phones. Best to regularly back up, just in case there's ever a problem with your phone and you can't retrieve data from it.

Chris 🙂