Beats delivered to Billing Address instead of Delivery Address.

Chapman_George — Mon, 11 May 2020 10:36:51 GMT

Hi,

I have had a set of Beats sent to my billing address instead of delivery address and due to the lockdown I am unable to collect the delivery.

On the order confirmation from EE the delivery address was correct and so I did not follow up and check the DPD email.

I have tried to get through to DPD and EE over the phone without any luck.

How do I go about getting this issue solved?

Thanks

Re: Beats delivered to Billing Address instead of Delivery Address.

Profile closed — Mon, 11 May 2020 10:40:16 GMT

Welcome to the EE Community,

If you call customer services on 0800 317 720 you will be able to speak a customer service advisor.

Thanks,

David.