topic Re: Galaxy watch active 2 with Samsung S20 range in Archived Posts

Galaxy watch active 2 with Samsung S20 range

TheSandman — Tue, 05 May 2020 12:03:40 GMT

I'm not sure this falls into "essential" so I don't want to burden the EE phone lines. But I purchased the Samsung galaxy active 2 and got it on the £12 a month deal with my Samsung S20+ 5g. I understand deliveries might be affected with corona virus and the world's gone a bit mad, but the deal I got the watch on expires tommorow and I've not heard anything else about delivery. Wondering if anyone else had a similar problem and I should just wait it out. I ordered the watch on the 4th April and expected delivery within a week or so but haven't heard anything else.

Re: Galaxy watch active 2 with Samsung S20 range

James_B — Tue, 05 May 2020 14:18:14 GMT

Hi @TheSandman,

Did you order the watch and phone at the same time?

Has your phone arrived?

Thanks

James

Re: Galaxy watch active 2 with Samsung S20 range

TheSandman — Tue, 05 May 2020 14:36:31 GMT

Hi James, no I ordered the watch after I received my phone, I got a text about adding on the Samsung watch with the £240 discount.

Re: Galaxy watch active 2 with Samsung S20 range

James_B — Tue, 05 May 2020 14:46:21 GMT

Hi @TheSandman,

I'd recommend getting in touch with Customer Care so we can make sure your order has been successful.

Thanks

James

Re: Galaxy watch active 2 with Samsung S20 range

TheSandman — Tue, 05 May 2020 14:47:12 GMT

Hi thanks James I will do thanks for the help.

Sandy

Re: Galaxy watch active 2 with Samsung S20 range

Leanne_T — Wed, 06 May 2020 07:36:38 GMT

Let us know how you get on @TheSandman

Speak soon 🙂

Leanne.