https://community.ee.co.uk/t5/Archived-Posts/galaxy-watch/m-p/901432#M261108 <P>Hi. Just updated to a s20 from a s9 and my galaxy watch no longer connects to mobile data. When I go through the wear app and touch mobile connections I get the message contact ee. I'm using the same sim card and the watch worked fine before.</P> Tue, 05 May 2020 17:12:30 GMT Stevemlawton 2020-05-05T17:12:30Z https://community.ee.co.uk/t5/Archived-Posts/galaxy-watch/m-p/901432#M261108 <P>Hi. Just updated to a s20 from a s9 and my galaxy watch no longer connects to mobile data. When I go through the wear app and touch mobile connections I get the message contact ee. I'm using the same sim card and the watch worked fine before.</P> Tue, 05 May 2020 17:12:30 GMT https://community.ee.co.uk/t5/Archived-Posts/galaxy-watch/m-p/901432#M261108 Stevemlawton 2020-05-05T17:12:30Z https://community.ee.co.uk/t5/Archived-Posts/galaxy-watch/m-p/901458#M261109 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/789650">@Stevemlawton</a>&nbsp; &nbsp; Do as the message says then contact EE by calling customer services on 150</P> Tue, 05 May 2020 18:21:29 GMT https://community.ee.co.uk/t5/Archived-Posts/galaxy-watch/m-p/901458#M261109 Chris_B 2020-05-05T18:21:29Z https://community.ee.co.uk/t5/Archived-Posts/galaxy-watch/m-p/901461#M261110 Hi, thanks for reply.The message is - your smart watch cannot download esim<BR /><BR />Sent from Sky Yahoo Mail on Android Tue, 05 May 2020 18:27:14 GMT https://community.ee.co.uk/t5/Archived-Posts/galaxy-watch/m-p/901461#M261110 Stevemlawton 2020-05-05T18:27:14Z