topic Re: Is it safe to purchase 'Good As New' phones during Covid-19 lockdown in Archived Posts

Is it safe to purchase 'Good As New' phones during Covid-19 lockdown

Aks — Tue, 21 Apr 2020 19:13:00 GMT

Given the lock down, is it safe to purchase a 'good as new' phone from EE considering they are returned devices?

What assurances do i have that EE will not send me a contaminated phone?

Northerner — Tue, 21 Apr 2020 19:34:38 GMT

I don't believe COVID-19 works in the way you are thinking.

Thanks

Christopher_G — Wed, 22 Apr 2020 09:44:15 GMT

Welcome to the community.

We extensively test, clean, reset and repackage our good as new products before sending them out.

Chris

Aks — Wed, 22 Apr 2020 12:32:12 GMT

Thank you for getting back to me with details around what you are currently doing, I appreciate the extra information during this uncertain time.

Out of interest, do 'Good as New' phones come in their original packaging?

I have read on the website that all the normal extras come with the device + 12 month warranty.

Thanks

Christopher_G — Wed, 22 Apr 2020 13:14:45 GMT

Yes, they'll be in original packaging, @Aks

Chris