https://community.ee.co.uk/t5/Archived-Posts/Cannot-get-new-sim-to-work/m-p/1105077#M260512 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2383399">@Lisamya1</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>What happens when you insert the SIM, are you prompted to unlock the phone?</P> <P>&nbsp;</P> <P>James</P> Wed, 08 Dec 2021 17:43:22 GMT James_B 2021-12-08T17:43:22Z https://community.ee.co.uk/t5/Archived-Posts/Cannot-get-new-sim-to-work/m-p/1105040#M260511 <P>I have just unlocked my EE phone but the new o2 sim i have inserted is not working&nbsp;</P> Wed, 08 Dec 2021 15:08:49 GMT https://community.ee.co.uk/t5/Archived-Posts/Cannot-get-new-sim-to-work/m-p/1105040#M260511 Lisamya1 2021-12-08T15:08:49Z https://community.ee.co.uk/t5/Archived-Posts/Cannot-get-new-sim-to-work/m-p/1105077#M260512 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2383399">@Lisamya1</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>What happens when you insert the SIM, are you prompted to unlock the phone?</P> <P>&nbsp;</P> <P>James</P> Wed, 08 Dec 2021 17:43:22 GMT https://community.ee.co.uk/t5/Archived-Posts/Cannot-get-new-sim-to-work/m-p/1105077#M260512 James_B 2021-12-08T17:43:22Z