topic unlock out of contract in Archived Posts

unlock out of contract

Claudette5 — Sat, 04 Dec 2021 11:04:50 GMT

Hello,

I owned a Samsung S8, which I gave to my sister. I renewed my contract with another provider. The Samsung 8 does not unlock, I terminated my contract with EE. I want my sister to enjoy the handset, she lives outside the UK. I have the imli number etc

Re: unlock out of contract

XRaySpeX — Sat, 04 Dec 2021 11:08:12 GMT

@Claudette5 : Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different.

Re: unlock out of contract

Chris_B — Sat, 04 Dec 2021 11:10:18 GMT

@Claudette5 please have a read of THIS.
if you got the device from EE even if your not an EE customer you need to put the phone number you used in that device on the online form and your contact number.

If you got the device from a 3rd party including 2nd hand you need to call EE customer services to request this and there is a fee of £8.99.