topic Re: New EE Phone unlock in Archived Posts

New EE Phone unlock

dsmith410 — Thu, 04 Nov 2021 14:07:22 GMT

I have just upgraded my phone with EE, the new phone I didn't actually need as my old is in very good condition and works fine for what I need.

I thought as I'm renewing technically I can sell the phone however Music Magpie have said there is a block? Does anyone know anything about this and how or if I can get it removed?

Re: New EE Phone unlock

Schockwave — Thu, 04 Nov 2021 14:33:43 GMT

Hello @dsmith410 ,

Welcome to the community,

I would suggest you take a look here:

https://community.ee.co.uk/t5/Unlocking-your-device/Unlocking-your-EE-mobile-phone-or-device/td-p/763557

Re: New EE Phone unlock

TheHoneyMonsta — Sat, 06 Nov 2021 22:39:34 GMT

So as far as I'm aware, from December 2021, it's becoming illegal for carriers to sell network locked devices. This is to ensure consumers are given more choice and freedom about who they choose to do business with - regardless of whether they're locked into contract with company XYZ. How does this effect customers who purchase a device prior to December 2021? Will they have the right to request the carrier unlocks their device for free? How would this work?

Re: New EE Phone unlock

Chris_B — Sat, 06 Nov 2021 22:51:01 GMT

@TheHoneyMonsta Your still within contract if you get the device from a network so you can not just change networks while within that contract period.

Devices sold after December will not be network locked. At present this doesn’t mean devices sold before December are eligible to be unlocked before the 6 months of ownership.